LEGAL

Complaints Procedure

Last reviewed: 6 April 2026

We take complaints seriously and aim to resolve them quickly and fairly.

If you have a concern about our services or about your dealings with us, please contact us in the first instance and we will do our best to put things right.

A more detailed complaints procedure - including timeframes, escalation routes, and our professional body's complaints process - will be published here shortly. In the meantime, please do not hesitate to get in touch using the contact details above and we will respond within five working days.